Splattered Ink is a fast growing, young, web development company. We need an office manager with skills, experience and savvy to be the back bone of day-to-day operations.
To thrive in this role, you'll need to love working with people, tons of variety, work independently, communicate well and be super organized! We are looking for a motivated individual with a proven track record in office administration. You may have experience from a different field than small business or technology. We are looking for a proven ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.
This is a unique opportunity and the role can be flexible to fit the strengths and interests of the right candidate (including the days and hours to be worked).
Key Daily Responsibilities Involve:
Oversees projects and operations, maintaining a schedule of tasks for each project, open communication with clients and following up on work results.
Screens and routes incoming calls and messages when necessary
Deal with any queries via phone, email and general correspondence
You will be the first and last impression of Splattered Ink to our clients and associates
Handling incoming orders, preparing quotes and proposals and writing up orders
Handles client complaints, grievances, questions and concerns
Invoice clients, manage accounts receivable and accounts payable
Monitors office usage of supplies and reorders as needed
Answer questions about the services Splattered Ink provides including limited technical assistance with email and our content management system
Ongoing Key Responsibilities:
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Tracks spending and budgets
Contributes to team effort by accomplishing related results as needed.
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Assists in maintaining staff by recruiting, selecting, orienting, and training employees.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Creates any needed data in the form of letters, memorandums, proposals or reports
You will Need:
The desire to make a real difference in a small company, and to have some fun along the way
Excellent communication skills including oral, written and interpersonal
Work efficiently, accurately and independently
Maintain organization and flexibility
Ability to adjust to changing deadlines
Thorough knowledge of office equipment and software systems including word processing, spreadsheet and presentation software.
Strong business and finance administration knowledge
Basic book keeping skills with a high degree of accuracy
Ability to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
Some sales support is required
Experience managing the calendar of a busy office
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills
Exhibits confidentiality when dealing with staff matters
To thrive in this role, you'll need to love working with people, tons of variety, work independently, communicate well and be super organized! We are looking for a motivated individual with a proven track record in office administration. You may have experience from a different field than small business or technology. We are looking for a proven ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.
This is a unique opportunity and the role can be flexible to fit the strengths and interests of the right candidate (including the days and hours to be worked).
Key Daily Responsibilities Involve:
Oversees projects and operations, maintaining a schedule of tasks for each project, open communication with clients and following up on work results.
Screens and routes incoming calls and messages when necessary
Deal with any queries via phone, email and general correspondence
You will be the first and last impression of Splattered Ink to our clients and associates
Handling incoming orders, preparing quotes and proposals and writing up orders
Handles client complaints, grievances, questions and concerns
Invoice clients, manage accounts receivable and accounts payable
Monitors office usage of supplies and reorders as needed
Answer questions about the services Splattered Ink provides including limited technical assistance with email and our content management system
Ongoing Key Responsibilities:
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Tracks spending and budgets
Contributes to team effort by accomplishing related results as needed.
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Assists in maintaining staff by recruiting, selecting, orienting, and training employees.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Creates any needed data in the form of letters, memorandums, proposals or reports
You will Need:
The desire to make a real difference in a small company, and to have some fun along the way
Excellent communication skills including oral, written and interpersonal
Work efficiently, accurately and independently
Maintain organization and flexibility
Ability to adjust to changing deadlines
Thorough knowledge of office equipment and software systems including word processing, spreadsheet and presentation software.
Strong business and finance administration knowledge
Basic book keeping skills with a high degree of accuracy
Ability to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
Some sales support is required
Experience managing the calendar of a busy office
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills
Exhibits confidentiality when dealing with staff matters
